Shipping Policy

We are dedicated to delivering your carefully selected dresses, coordinated sets, essential basics, and organic sleepwear with speed, reliability, and complete transparency. This policy outlines our fulfillment process, delivery timelines, and shipping standards to ensure you have a seamless experience from checkout to unboxing.

Order Processing Time

Once your order is confirmed and payment is successfully processed, our fulfillment team begins preparing your items immediately. All orders are carefully picked, quality-checked, and packaged within one to three business days. During peak shopping periods or promotional events, processing may occasionally extend slightly, but we consistently strive to dispatch your order within our standard window. You will receive an email confirmation with tracking details as soon as your package leaves our facility.

Complimentary Shipping on All Orders

We believe exceptional service should never come with hidden fees. That is why we offer completely free standard shipping on every single item across our entire catalog. There are no minimum purchase requirements, no regional surcharges, and no surprise costs added at checkout. The price you see is the price you pay, with shipping fully included.

Delivery Estimates

After your order has been dispatched, standard delivery is estimated to arrive within six to twelve days. This timeframe applies universally to all delivery regions and is calculated from the date your package is handed to our shipping carrier. While most orders arrive within this window, please note that delivery times are estimates and may occasionally be affected by carrier schedules, weather conditions, or regional logistics factors beyond our direct control.

Expedited Shipping Options

We understand that sometimes you need your order sooner. If your schedule requires faster delivery, expedited shipping options are available and can be selected directly during checkout. These premium services offer accelerated transit times and enhanced tracking features. Pricing for expedited options is calculated in real-time based on your destination and order weight, and will be clearly displayed before you complete your purchase.

Order Tracking & Visibility

Transparency is central to our service promise. As soon as your order ships, you will receive a shipping confirmation email containing your tracking number and a direct link to monitor your package's journey. You can also log into your account on our website to view real-time order status, tracking updates, and estimated delivery dates. If you have any questions about your shipment's progress, our support team is ready to assist.

Shipping Regions & Universal Delivery

We proudly serve customers across all regions with consistent service standards. Our six to twelve day delivery estimate applies globally, ensuring a straightforward and predictable experience regardless of your location. All pricing, checkout, and transaction processing are handled exclusively in United States Dollars (USD) to maintain clarity and avoid currency confusion.

Address Accuracy & Delivery Instructions

To ensure your order reaches you without delay, please double-check that your shipping address, contact number, and delivery instructions are entered accurately at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to update your shipping details after placing an order, please contact us immediately via our Contact Us page. While we will make every effort to accommodate changes, modifications may not be possible once your order has entered the fulfillment process.

Undeliverable Packages & Return to Sender

If a package cannot be delivered due to an invalid address, failed delivery attempts, or recipient unavailability, the carrier may return it to our facility. In such cases, we will notify you via email. Once the returned package is received and inspected, we can issue a refund for the merchandise value, less any applicable return shipping fees incurred. To avoid this scenario, we recommend providing a secure delivery address and monitoring your tracking information closely.

Lost or Stolen Packages

We partner with reputable, insured carriers to minimize the risk of lost or stolen shipments. If your tracking information shows your package as delivered but you have not received it, please first check with household members, neighbors, or your building management. If the package remains missing, contact us promptly through our Contact Us page with your order number and delivery details. We will initiate a carrier investigation and work diligently to resolve the situation, which may include issuing a replacement or refund based on the investigation outcome.

Customs, Duties & Import Considerations

For international deliveries, please be aware that your order may be subject to customs processing, import duties, or local taxes imposed by your country of residence. These fees are the responsibility of the recipient and are not included in your order total or shipping cost. We recommend checking with your local customs office prior to ordering to understand any potential charges. We do not control these fees and cannot predict their amount, as policies vary by region.

Contact & Support

For any questions regarding order status, shipping timelines, address changes, tracking assistance, or delivery concerns, please visit our Contact Us page. All official support channels, including our dedicated customer service email address, are centrally listed on that page to ensure your inquiry is routed to the right team for prompt, professional, and secure assistance. We are committed to providing clear communication and reliable support throughout your entire shipping experience.

Policy Updates

We continuously evaluate our logistics partnerships and fulfillment processes to enhance speed, reliability, and customer satisfaction. This shipping policy may be updated periodically to reflect operational improvements, carrier adjustments, or service expansions. Any modifications will be clearly published on this page. We encourage you to review this policy before placing an order to stay informed about our current shipping standards and commitments.